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Building on their many years of experience, this team invested $10 million and fifty man-years to combine the practical parts of strategic planning, quality management, integrated learning, business process automation, people performance management and measure-driven improvement into a single business-building methodology. This synthesis resulted in six fundamental business disciplines that are specifically designed to help small businesses move beyond momentary success to enduring excellence. This book is NOT for those who are looking for a quick fix. Six Disciplines is a \"long-term fitness program, not a fad diet\". If you hunger to move beyond 'widget building' to 'business building' then this book is for you!, ISBN13: 9780974858708 ISBN10: 0974858706 Material Type: paperback","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":51258527383859,"sku":"FA_09-13-24_ART_301HTN","price":15.75,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0748\/5086\/1363\/files\/510SCB8YFHL.jpg?v=1753696687"},{"product_id":"service-extraordinaire","title":"Service Extraordinaire","description":"Concierge medicine represents a relatively novel health care delivery model that is becoming more appealing both to providers and patients because of its potential to improve quality and value in health care. A gap exists in the current literature regarding the benefits and challenges associated with concierge medicine as well as best practices for developing and sustaining a successful, patient-centered concierge practice. This book aims to close the gap by discussing the role of concierge medicine in the context of the evolving U.S. healthcare system and the changes produced by the Affordable Care Act. 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It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involved in the process and invested in the outcome. It will teach you how to build success from the top down and the bottom up at the same time. If you are a leader at any level in an organization undergoing or considering a lean transformation, this is where you should start and finish … and start again.\nNow empowered with five more years of accumulated knowledge and experience, David Mann’s seminal work:\nOffers new insights on applications of lean management in administrative, technical, and professional environments Provides new guidance on how to begin implementing lean management in discrete manufacturing, office, and process manufacturing environments. Details specifics on how to engage executives through gemba walks* Shows the difference between measuring improvement through results and through processes Adds new case studies throughout Expands the lean management assessment based on actual use, and now offers up two separate versions (both available online) one for manufacturing and one for administrative, technical, and professional settings\n*In a gemba walk, a teacher, or sensei, and student walk the production floor. The teacher asks the student to tell what he or she sees and, depending on the answer, asks more questions to stimulate the student to think differently about what is in front of him or her. This includes learning to see what is not there…Gemba walks often include assignments to act on what the student has come to see. …\nPraise for the First Edition of the Shingo Prize Winning International Bestseller:\n\n\"… an excellent review of one of the most common implementation issues in a lean transformation -- the essential day to day work practices of team leaders\/supervisors\/value stream managers that enable the lean system.\"-- George Koenigsaecker, President, Lean Investments, LLC\n\"The purpose of lean systems is to make problems glaringly obvious. If implementation does not include standard leadership and cultural support systems to constantly address problems, the point of the system is missed. 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TPM Team Guide tells supervisors, workgroup leaders, and operators how to develop the team-based skills required for successful TPM implementation. Geared toward TPM projects, it describes basic elements of improvement activities for any kind of shopfloor team.\u003cbr\u003e\nTPM Team Guide gives simple explanations of basic TPM concepts such as the six big losses, and emphasizes the integration of TPM activities with production management. Chapters describe the team-based improvement process step by step, from goal to standardization of the improved operations. Team leaders will learn how to hold effective meetings and deal with the human issues that stand in the way of success. The tools for team problem solving and the steps for preparing a good presentation of results are detailed here as well.\u003cbr\u003e\nWritten in simple language, with abundant illustrations and cartoon examples, this book makes TPM activities understandable to everyone in the company. 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