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Everything you need to prepare for the ITIL exam Accredited to 2011 syllabusThe ITIL Information Technology Infrastructure Library exam is the ultimate certification for IT service management This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success Organized around the ITIL Foundation 2011 syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, ISBN10: 1119942756 ISBN13: 9781119942757 Material Type: paperback
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- ISBN10:1119942756
- ISBN13: 9781119942757
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