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Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves Every manager understands that achieving these goals is part of his or her job BUSINESS PROCESS MANAGEMENT or BPM is what they call these activities that companies perform in order to improve an ISBN10: 0123741521 ISBN13: 9780123741523 Material Type: paperback
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- ISBN10:0123741521
- ISBN13: 9780123741523
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