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The stepbystep guide to tackling conflictpersonal or professionalincluding a section on navigating sticky situations onlineWhen slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media They often miss the most positive, effective alternative of all: confronting positively Now, for ISBN10: 073821759X ISBN13: 9780738217598 Material Type: paperback
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- ISBN10:073821759X
- ISBN13: 9780738217598
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