• Home
  • Marketing & Sales
  • Service America: Doing Business in the New Economy Albrecht, Karl and Zemke, Ron
Service America: Doing Business in the New Economy Albrecht, Karl and Zemke, Ron

Service America: Doing Business in the New Economy Albrecht, Karl and Zemke, Ron

$13.72

Stresses the importance of service management, looks at examples of service failures and successes, and explains how to measure, evaluate, and improve quality and productivity ...

eye
people are viewing
Notify me

SKU:

Vendor: Cheap Book Depot

Delivery Information
fire
sold in recently

Enter your email and we will inform you when the goods appear in stock

Information Product details Reviews
Information
Stresses the importance of service management, looks at examples of service failures and successes, and explains how to measure, evaluate, and improve quality and productivity ISBN10: 0870946595 ISBN13: 9780870946592 Material Type: hardcover
Product details
  • Languange:
  • ISBN10:0870946595
  • ISBN13: 9780870946592
  • Publisher:

Related Products