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Success With the Gentle Art of Verbal Self-Defense
Success With the Gentle Art of Verbal Self-Defense
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Demonstrates how to identify, avoid, and defuse verbal attacks, tells how to handle irate customers and manipulative bosses, and describes techniques for improving communication ISBN13: 9780136885818 ISBN10: 0136885810 Material Type: paperback
Description
Description
Demonstrates how to identify, avoid, and defuse verbal attacks, tells how to handle irate customers and manipulative bosses, and describes techniques for improving communication, ISBN13: 9780136885818 ISBN10: 0136885810 Material Type: paperback
Product Details
Product Details
ISBN10: 0136885810
ISBN13: 9780136885818
Publisher: [Elgin, Suzette Haden]
Print Length: 300
Authors
Authors
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