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The Service Edge: 101 Companies That Profit from Customer Care
The Service Edge: 101 Companies That Profit from Customer Care
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Outlines how businesses can build a service ethos into their corporate culture, detailing how America's top service companies create, manage, and maintain their edge ISBN13: 9780453006477 ISBN10: 0453006477 Material Type: hardcover
Description
Description
Outlines how businesses can build a service ethos into their corporate culture, detailing how America's top service companies create, manage, and maintain their edge, ISBN13: 9780453006477 ISBN10: 0453006477 Material Type: hardcover
Product Details
Product Details
ISBN10: 0453006477
ISBN13: 9780453006477
Publisher: Zemke, Ron,Schaap, Dick
Print Length: 480
Authors
Authors
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