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Total Quality in Higher Education
Total Quality in Higher Education
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Provides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education. ISBN13: 9780963403070 ISBN10: 0963403079 Material Type: hardcover
Description
Description
Provides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education., ISBN13: 9780963403070 ISBN10: 0963403079 Material Type: hardcoverProvides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education., ISBN13: 9780963403070 ISBN10: 0963403079 Material Type: hardcover , ISBN13: 9780963403070 ISBN10: 0963403079 Material Type: hardcover
Product Details
Product Details
ISBN10: 0963403079
ISBN13: 9780963403070
Publisher: Ralph G. Lewis,Douglas H. Smith
Print Length: 330
Authors
Authors
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