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Business Processes & Infrastructure
Innovation and Its Discontents: ...
The United States patent system has become sand rather than lubricant in the wheels of American progress Such is the premise behind this provocative and timely book by two of the nations leading ex...
Day Trading: A Comprehensive Beg...
This guidebook provides you with all of the information that you need to get started in day trading It starts out with some of the basics of day trading and the personality traits that you need to ...
The Long Tail: Why the Future of...
What happens when the bottlenecks that stand between supply and demand in our culture go away and everything becomes available to everyone?The Long Tail is a powerful new force in our economy: the ...
eBay For Dummies Collier, Marsha
The bestselling guide to successfully buying and selling on eBay, fully revised and updatedeBay is the worlds 1 shopping and selling site, where millions find bargains and make money with their own...
Customer Equity: Building and Ma...
Customer Equity provides a unifying framework for measuring customer value the potential profitability of each customer to the company as a financial asset and defines and shows how to implement ...
Service America: Doing Business ...
Stresses the importance of service management, looks at examples of service failures and successes, and explains how to measure, evaluate, and improve quality and productivity ISBN10: 0870946595 I...
Coaching Knock Your Socks Off Se...
Authors Kristin Anderson and Ron Zemke provide a practical guide to the daytoday challenges that arise in training superior customer service peopleKnock your socks off service doesnt just happen It...
Integrity Service: Treat Your Cu...
Every company today recognizes the importance of good customer service and putting the customer first Why, then, do service people so often treat us as though were supposed to serve them, rather th...
Moonshot: Inside Pfizers NineMon...
Wall Street Journal Bestseller2022 Genesis Prize LaureateAxiom Award Bronze Medalist for Business Intelligence InnovationThe exclusive, firsthand, behindthescenes story of how Pfizer raced to crea...
How to Make Money on Foreclosure...
Insider Tips, Strategies and Insights to: Supplement Your Income Seek Out Troubled Properties Eliminate Problem PropertiesForeclosed properties are the best opportunity for you to find a great home...
Purchasing Barrons Business Libr...
Covers major details that pertain to purchasing supplies and services for business operations Topics include prudent purchasing strategies, inventory management, dealing with supply sources, negoti...
Factory Physics The McgrawhilIrw...
After a brief introductory chapter, Factory Physics 3e is divided into three parts: I The Lessons of History; II Factory Physics; and III Principles in Practice The scientific approach to manufa...
Six Sigma : The McgrawHill 36 Ho...
Learn the essentials of Six Sigma in just 36 hoursThe McGrawHill 36Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program This detai...
Lean Leadership : From Chaos to ...
Lean Leadership is written for a very specific but large audience The entire business world is aggressively pursing lean in all of its manifestations Lean manufacturing, lean operations, lean servi...
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