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34 products

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Delivering Happiness: A Path to Profits, Passion, and Purpose

$21.83 - NEW
$29.10 $21.83 - NEW
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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

$33.16 - NEW
$44.21 $33.16 - NEW
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Bag the Elephant!: How to Win and Keep Big Customers

$13.97 - NEW
$18.62 $13.97 - NEW
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Coaching Knock Your Socks Off Service

$11.18 - NEW
$14.90 $11.18 - NEW
MAIN

QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground

$7.99 - NEW
$14.40 $7.99 - NEW
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Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

$7.99 - NEW
$14.40 $7.99 - NEW
MAIN

Service America!: Doing Business in the New Economy

$30.29 - NEW
$40.38 $30.29 - NEW
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What's the Secret?: To Providing a World-Class Customer Experience

$10.91 - USED LIKE NEW
$14.55 $10.91 - USED LIKE NEW
MAIN

Rules to Break and Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism

$13.13 - USED LIKE NEW
$21.88 $13.13 - USED LIKE NEW
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Social Media for the CEO: The Why and ROI of Social Media for the CEO of Today and Tomorrow

$12.86 - USED LIKE NEW
$21.43 $12.86 - USED LIKE NEW
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The Discipline Of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

$4.99 - USED VERY GOOD
$14.40 $4.99 - USED VERY GOOD
MAIN

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

$11.25 - USED VERY GOOD
$15.00 $11.25 - USED VERY GOOD
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Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy

$28.50 - USED VERY GOOD
$14.25 $28.50 - USED VERY GOOD
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The Customer-Driven Company: Moving from Talk to Action

$4.99 - USED VERY GOOD
$14.25 $4.99 - USED VERY GOOD
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

$7.99 - NEW
$18.91 $7.99 - NEW
MAIN

Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh

$14.55 - USED LIKE NEW
$19.40 $14.55 - USED LIKE NEW
MAIN

The Designful Company: How to Build a Culture of Nonstop Innovation

$15.75 - USED LIKE NEW
$21.00 $15.75 - USED LIKE NEW
MAIN

The Referral of a Lifetime: The Networking System That Produces Bottom-Line Results Every Day (The Ken Blanchard Series)

$14.40 - USED VERY GOOD
$19.20 $14.40 - USED VERY GOOD
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