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29 products

MAIN

Delivering Happiness: A Path to Profits, Passion, and Purpose

$25.25 - NEW
$29.70 $25.25 - NEW
MAIN

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

$40.80 - NEW
$48.00 $40.80 - NEW
MAIN

Customers for Life

$31.49 - NEW
$37.05 $31.49 - NEW
MAIN

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

$23.35 - NEW
$27.47 $23.35 - NEW
MAIN

Bag the Elephant!: How to Win and Keep Big Customers

$25.25 - NEW
$29.70 $25.25 - NEW
MAIN

The One to One Future: Building Relationships One Customer at a Time

$15.34 - NEW
$18.05 $15.34 - NEW
MAIN

Coaching Knock Your Socks Off Service

$11.05 - NEW
$13.00 $11.05 - NEW
MAIN

QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground

$12.75 - NEW
$15.00 $12.75 - NEW
MAIN

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

$12.75 - NEW
$15.00 $12.75 - NEW
MAIN

Service America!: Doing Business in the New Economy

$24.86 - NEW
$29.25 $24.86 - NEW

Thank You Very Much

$15.30 - NEW
$18.00 $15.30 - NEW
MAIN

What's the Secret?: To Providing a World-Class Customer Experience

$12.75 - USED LIKE NEW
$15.00 $12.75 - USED LIKE NEW
MAIN

Rules to Break and Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism

$24.99 - USED LIKE NEW
$29.40 $24.99 - USED LIKE NEW
MAIN

Social Media for the CEO: The Why and ROI of Social Media for the CEO of Today and Tomorrow

$16.15 - USED LIKE NEW
$19.00 $16.15 - USED LIKE NEW
MAIN

The Innovator's Dilemma: The Revolutionary National Bestseller That Changed The Way We Do Business

$12.75 - USED VERY GOOD
$15.00 $12.75 - USED VERY GOOD
MAIN

The Discipline Of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

$12.75 - USED VERY GOOD
$15.00 $12.75 - USED VERY GOOD
MAIN

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

$12.75 - USED VERY GOOD
$15.00 $12.75 - USED VERY GOOD
MAIN

Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy

$12.75 - USED VERY GOOD
$15.00 $12.75 - USED VERY GOOD
MAIN

The Customer-Driven Company: Moving from Talk to Action

$12.75 - USED VERY GOOD
$15.00 $12.75 - USED VERY GOOD
MAIN

You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler TrainingΓÇÖs 7-Step System for Successful Selling

$16.15 - NEW
$19.00 $16.15 - NEW
MAIN

Get to Aha!: Discover Your Positioning DNA and Dominate Your Competition

$27.17 - NEW
$31.96 $27.17 - NEW

Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together

$13.18 - NEW
$15.51 $13.18 - NEW
MAIN

Selling with Integrity: Reinventing Sales Through Collaboration, Respect, and Serving

$14.88 - NEW
$17.50 $14.88 - NEW
MAIN

Zingerman's Guide to Giving Great Service

$23.09 - NEW
$27.16 $23.09 - NEW
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